CCaaS Platform

Evolve IP

Omnichannel CCaaS and unified communications for mid-market and enterprise, now rebranded as XTIUM.

xtium.com Verified April 2026 King of Prussia, US Founded 2007 pe owned

Pricing

Contact sales for pricing

Starts at ~$85/agent/month and ~$110/supervisor/month per public sources. No self-serve pricing page; contact sales for current quote. Pricing verified via third-party review sites.

Per user/month Custom enterprise

Verified April 2026

Capabilities

Capability	Evolve IP
Transcription	✓
Summarization	—
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✗
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	—
Coaching Workflows	✓
Workforce Management	✓