CCaaS Platform

MaxContact

UK CCaaS with predictive dialler, omnichannel, AI agents, and native WFM for outbound and collections teams.

maxcontact.com Verified April 2026 Manchester, GB Founded 2015 pe owned

Pricing

Contact sales for pricing

Pricing is GBP-denominated and not publicly listed on the MaxContact website. Third-party sources cite approximately £80/user/month. Contact sales for a quote. Free demo available.

Per user/month Custom enterprise

Capabilities

Capability	MaxContact
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✗
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✗
Coaching Workflows	✓
Workforce Management	✓