Customer Service Platform
SO
Sobot Omnichannel Suite
All-in-one AI contact center: voice, chat, email, WhatsApp, and social in one unified workspace.
Pricing
Contact sales for pricing
Custom pricing per product module (Live Chat, Voice, Chatbot, Ticketing). Claims 50% lower than comparable Western alternatives. 15-day free trial available. Contact sales for quotes.
15-day trial
Per user/month Custom enterprise
Capabilities
| Capability | Sobot Omnichannel Suite |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
No compliance certifications recorded for this vendor.
Integrations
CRM
Salesforce
AI Models
OpenAIAmazon BedrockAnthropic ClaudeDeepSeek
Other
ShopifyAmazonWalmartTikTokWhatsApp Business APIFacebookInstagramWeChatLINEWordPress
API documented
Reviews & Recognition
Analyst Recognition
- G2 G2 Winter 2026 Grid Reports (2026) leader →