CCaaS Platform
CG
Content Guru storm
Enterprise cloud CCaaS platform with FedRAMP High authorization and omni-channel AI orchestration.
Pricing
Contact sales for pricing
Custom enterprise pricing. Modular model — pay only for features used. Pricing covers named/concurrent agent licenses, usage-based channel costs, AI tokens, and professional services. Contact sales for quote.
Custom enterprise Per user/month Usage-based
Capabilities
| Capability | Content Guru storm |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✓ |
| Conversation Intelligence | ✓ |
| Automated QA | ✗ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✓ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✓ |
Compliance & Security
Data residency: US, UK, EU, JAPAN
Integrations
CRM
SalesforceMicrosoft DynamicsOracle RightNowSAP CRMHubSpot
Helpdesk
ServiceNowZendeskTOPdesk
Telephony
Microsoft TeamsZoomSkypeAvaya
AI Models
Google DialogflowIBM Watson AssistantMicrosoft Azure AINuance
Other
VerintCalabrioCitrixWhatsApp Business
API documented
View integrations marketplace →