Unified Communications

3CX

Open-standards PBX and UCaaS priced per simultaneous call, not per seat. On-prem, self-hosted, or managed cloud.

3cx.com Verified April 2026 Nicosia, CY Founded 2005 bootstrapped

Pricing

Contact sales for pricing

4 editions priced by simultaneous calls (SC): Basic from $320/yr (8 SC), Pro from $350/yr (8 SC), Enterprise/AI from $575/yr (8 SC), Enterprise Plus from $775/yr (8 SC). 3CX-hosted adds extra. AI transcription and sentiment require Enterprise/AI or higher.

60-day trial Flat monthly Custom enterprise
View pricing page → Verified April 2026

Capabilities

Capability 3CX
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

Data residency: EU, US, UK

Integrations

CRM

SalesforceHubSpotMicrosoft Dynamics 365Zoho CRMZendeskFreshdeskBitrix24Vtiger

Helpdesk

ZendeskFreshdesk

Telephony

SIP trunks (bring your own)BT Wholesale

AI Models

OpenAI

Other

Microsoft TeamsGoogle ContactsMicrosoft 365

Reviews & Recognition

Alternatives to 3CX