CCaaS Platform
3
3CLogic
Cloud contact center and Voice AI built for ServiceNow, SAP, and Salesforce enterprises
Pricing
Contact sales for pricing
Pricing is not disclosed publicly. Trials and POCs available on request. Typically sold per user/month on annual contracts; contact sales for a quote.
Per user/month Custom enterprise
Capabilities
| Capability | 3CLogic |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✓ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✓ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
Integrations
CRM
SalesforceMicrosoft DynamicsSAP
Helpdesk
ServiceNow
Telephony
AvayaCiscoGenesys
Other
Microsoft TeamsZoomMedalliaObserve.aiScreenMeetVerintSycurio
API documented
View integrations marketplace →