CCaaS Platform

Zoho Voice

Cloud-based business phone system built natively into the Zoho ecosystem

zoho.com Verified April 2026 Chennai, IN Founded 2021 bootstrapped

Pricing

$34 /user/month

Enterprise Telephony plans: Basic $34/user/month, Standard $49/month (admin + 10 agents), Contact Center $74/month. Free Solo plan available with pay-as-you-go call credits. Annual billing assumed. Per-minute call charges apply on all plans.

Free tier 15-day trial Per user/month Usage-based

View pricing page → Verified April 2026

Capabilities

Capability	Zoho Voice
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✗
Autonomous Voice Agent	✗
Virtual Agent (Chat)	✗
Conversation Intelligence	✓
Automated QA	✗
Intelligent Routing	✓
Predictive Dialer	✗
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✗
Workforce Management	✗