CCaaS Platform

TeleCMI

AI-powered cloud contact center and business phone system for SMBs and enterprises

telecmi.com Verified April 2026 Chennai, IN Founded 2016 bootstrapped

Pricing

$20 /user/month

Starts ~$20/user/month. Business Voice plans from $15/user/mo; Contact Center plans from $30/user/mo. Enterprise plan requires 50+ users. INR pricing also available.

14-day trial Per user/month Usage-based

View pricing page → Verified April 2026

Capabilities

Capability	TeleCMI
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✗
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✗