Customer Service Platform

Haptik

Enterprise AI agents for customer service, sales, and booking across 100+ languages

haptik.ai Verified April 2026 Mumbai, IN Founded 2013 acquired

Pricing

Contact sales for pricing

Custom enterprise pricing only; not publicly disclosed. Capterra lists entry at ~$5,000/yr. Contact sales for a quote. No free tier or self-serve plan.

Custom enterprise

Capabilities

Capability	Haptik
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	—
Intelligent Routing	✓
Predictive Dialer	✗
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	—
Workforce Management	✗