AI Voice Agent Platform

Avaamo

Deliver Human Experiences at AI Scale — autonomous AI agents for enterprise contact centers

avaamo.ai Verified April 2026 Los Altos, US Founded 2014 series a

Pricing

Contact sales for pricing

Pricing is not publicly disclosed. Enterprise custom contracts only. One Capterra reviewer described the platform as "somewhat expensive." Contact sales for a quote.

Custom enterprise

Capabilities

Capability	Avaamo
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✗
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✗

Compliance & Security

SOC 2 Type II HIPAA PCI DSS GDPR ISO 27001

Source 1 Source 2 Source 3

Integrations

CRM

SalesforceOracle

Helpdesk

ServiceNow

Telephony

Genesys CloudGenesys Engage

AI Models

LLaMB

Other

SAPWorkdayMyChartAWS Marketplace

API documented

Reviews & Recognition

Capterra

4 /5 (2 reviews)

Analyst Recognition

IDC IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms (2025) leader →
Gartner Gartner Magic Quadrant for Enterprise Conversational AI Platforms (2023) leader →
Everest Group Everest Group PEAK Matrix for Conversational AI Products (2023) leader →
IDC IDC MarketScape: Worldwide Conversational AI Platforms Vendor Assessment (2021) leader →
Forrester Forrester New Wave: Conversational AI for Customer Service Q2 (2019) leader →

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