CCaaS Platform

Enghouse Interactive

On-premise, cloud, and hybrid contact center software for mid-market and enterprise.

enghouseinteractive.com Verified April 2026 Markham, CA Founded 1984 public

Pricing

Contact sales for pricing

Indicative starting price ~$65/user/month for cloud; enterprise contracts are custom-quoted. No public pricing page. On-premise licensing is perpetual or subscription. Source: Capterra and third-party review sites (April 2026).

Per user/month Custom enterprise

Verified April 2026

Capabilities

Capability	Enghouse Interactive
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✓