Conversation Intelligence
C
Convin
AI conversation intelligence for contact centers — automated QA, real-time agent assist, and coaching
Pricing
Contact sales for pricing
Pricing is not publicly disclosed. Third-party sources list a nominal ₹80/month starting price that appears to reflect legacy or add-on feature pricing, not full platform plans. Enterprise and mid-market contracts require sales engagement. Free trial availability is unconfirmed.
Custom enterprise
Capabilities
| Capability | Convin |
|---|---|
| Transcription | ✓ |
| Summarization | ✓ |
| Sentiment Analysis | ✓ |
| Real-Time Agent Assist | ✓ |
| Autonomous Voice Agent | ✗ |
| Virtual Agent (Chat) | ✗ |
| Conversation Intelligence | ✓ |
| Automated QA | ✓ |
| Intelligent Routing | ✗ |
| Predictive Dialer | ✗ |
| Voice Cloning | ✗ |
| Multilingual | ✓ |
| Coaching Workflows | ✓ |
| Workforce Management | ✗ |
Compliance & Security
No compliance certifications recorded for this vendor.
Integrations
CRM
salesforcehubspotzoho
Helpdesk
zendeskfreshdesk
Telephony
AmeyoExotelOzonetel
Other
Slack