Zoom Contact Center is an omnichannel contact center solution integrated within the Zoom platform, enabling businesses to connect with customers through video, voice, chat, and SMS. It offers features like intelligent routing, real-time analytics, and workforce management to enhance customer interactions. With its user-friendly interface and seamless integration with Zoom Meetings, Zoom Contact Center provides a unified communication experience, improving both agent efficiency and customer satisfaction.
Perfect for: Larger Enterprises
Pricing: $$$$
Integrations: Zoom ecosystem
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