AI Voice Agent Platform

Parloa

Enterprise AI agent management platform for contact centers — voice, chat, and real-time translation at scale

parloa.com Verified April 2026 Berlin, DE Founded 2018 series d plus

Pricing

Contact sales for pricing

Custom enterprise pricing only; no public rates. Independent estimates place minimum engagements at ~$300K/year. No self-serve tier or free trial. Contact sales for a quote.

Custom enterprise

Capabilities

Capability Parloa
Transcription
Summarization
Sentiment Analysis
Real-Time Agent Assist
Autonomous Voice Agent
Virtual Agent (Chat)
Conversation Intelligence
Automated QA
Intelligent Routing
Predictive Dialer
Voice Cloning
Multilingual
Coaching Workflows
Workforce Management

Compliance & Security

Integrations

CRM

salesforcemsdynamics

Helpdesk

servicenowzendesksalesforce service cloud

Telephony

twiliogenesys cloud cxamazon connectavayanice cxone mpowerfive9

AI Models

openaiazure openaigoogle vertexaws bedrock

Other

SAPVerintUIPathWhatsApp BusinessApple Messages for Business
API documented

Reviews & Recognition

Analyst Recognition

  • Gartner Cool Vendors in CRM Customer Service and Support (2025) named

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