LiveVox is a cloud-based contact center platform that enables businesses to manage and interact with customers across multiple channels, including voice, email, text, and social media. Its comprehensive suite of features encompasses inbound and outbound call management, Interactive Voice Response (IVR), Automatic Call Distributor (ACD) capabilities, predictive dialing, SMS and email campaign management, and Customer Relationship Management (CRM) integration. By providing agents with the necessary tools to handle various interactions effectively, LiveVox helps large-scale contact center operations, such as those in financial services, healthcare, and telecommunications, to enhance efficiency, reduce costs, and improve customer satisfaction.
Perfect for: Medium Sized Businesses
Pricing: $$$$
Integrations: None that we know of
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