Diabolocom is a Paris-based company specializing in AI-powered cloud contact center solutions designed to enhance customer experience across various communication channels, including voice, email, and live chat. Founded in 2005 by Frédéric Durand, the company offers an easy-to-install platform that seamlessly integrates with existing CRM systems, providing features such as interactive voice response (IVR), automatic call distribution (ACD), and SMS messaging. As a telecom operator, Diabolocom ensures premium voice quality, efficient management of high call volumes, and access to global phone numbers, catering to medium to large-sized businesses. Their proprietary AI technologies automate routine tasks, ensure data accuracy, and enable smarter, faster decisions, empowering agents to deliver exceptional service and fostering customer loyalty. With over 20 years of experience, Diabolocom continues to innovate, offering scalable, cloud-based solutions that adapt to the evolving needs of businesses worldwide.
Perfect for: Medium Sized Businesses
Pricing: $$$
Integrations: None that we know of
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