CCaaS Platform

Ameyo by Exotel

Omnichannel cloud contact center for mid-market and enterprise teams across APAC and MEA.

exotel.com Verified April 2026 Bengaluru, IN Founded 2003 acquired

Pricing

Contact sales for pricing

Three tiers: XPrime (from ~$70/mo), XPro (from ~$100/mo), XTRM (custom/enterprise). Slab-based pricing — costs scale with license count. Quote required; no free trial published. Ameyo on-premise pricing separate.

Per user/month Custom enterprise

Capabilities

Capability	Ameyo by Exotel
Transcription	✓
Summarization	✓
Sentiment Analysis	✓
Real-Time Agent Assist	✓
Autonomous Voice Agent	✓
Virtual Agent (Chat)	✓
Conversation Intelligence	✓
Automated QA	✓
Intelligent Routing	✓
Predictive Dialer	✓
Voice Cloning	✗
Multilingual	✓
Coaching Workflows	✓
Workforce Management	✓